RoboGem Jarvis – Frequently Asked Questions (FAQ)
1. What makes the RoboGem Jarvis a good choice for my home?
Jarvis delivers powerful 5000Pa suction, smart LiDAR navigation, a long-lasting battery, and a self-emptying base — all designed to make cleaning effortless. It’s especially ideal for homes with pets or allergy-sensitive family members thanks to its advanced hypoallergenic filtration system.
2. Is the Jarvis hypoallergenic?
Yes. Jarvis is built with a multi-layer filtration system, including a HEPA-grade filter designed to trap fine dust, pet dander, and allergens. The self-emptying base also helps keep dust sealed inside the bag, reducing exposure for allergy-prone households.
3. Is the Jarvis pet friendly?
Absolutely. Jarvis is designed for homes with pets:
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Strong suction picks up pet hair, crumbs, and messes
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Filters capture dander and fine allergens
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Sensors help avoid bumping into pet bowls or surprising pets
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The self-emptying base keeps hair and dust contained for weeks
It’s a top choice for multi-pet families.
4. How long does the battery last?
Battery life depends on the cleaning mode:
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Quiet/Standard: ±180–200 minutes
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High-suction: ±120–150 minutes
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Max mode: ±90–120 minutes
Great for medium and large homes.
5. How often must I replace the filters?
For the best performance and hygiene:
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Clean the pre-filter regularly
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Replace the HEPA filter every 2–3 months
Clean filters maintain strong suction and keep allergens under control.
6. What do the drop sensors do?
Jarvis is equipped with anti-drop sensors that detect stairs and edges. This prevents the robot from falling off steps or elevated areas.
7. What is anti-collision technology?
Jarvis uses LiDAR and front sensors to detect obstacles and slow down before touching them. This protects furniture, pet feeding stations, and the robot itself.
8. Can the Jarvis vacuum carpets?
Yes. Jarvis automatically boosts suction on carpets, making it excellent for picking up pet hair, dust, and embedded dirt.
9. How good is the mopping function?
The mopping feature is ideal for light daily wiping and maintaining fresh floors. It is not meant for heavy scrubbing or deep cleaning.
10. Does it support multi-room and multi-level homes?
Yes. Jarvis can store up to 10 maps, perfect for double-storey homes and different cleaning zones.
11. Can I set no-go zones and virtual walls?
Yes. You can mark restricted areas in the app, such as pet feeding areas, playrooms, or a space with loose cables.
12. What WiFi does it use?
Jarvis connects to 2.4GHz WiFi networks only.
13. How does the self-emptying base work?
Once cleaning is done, the robot returns to the base, where dust and pet hair are automatically sucked into a sealed dust bag. This keeps allergens contained and reduces how often you need to handle dirt.
14. What maintenance is required?
To keep the robot performing well:
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Replace HEPA filters every 2–3 months
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Clean mop pads, brushes, and sensors
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Remove tangled hair from the main brush
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Replace dust bags when full
15. What surfaces can it clean?
Jarvis works on tiles, laminate, hardwood, vinyl, and carpets. It transitions smoothly between surfaces.
16. What’s included in the box?
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1 × Jarvis Robotic Vacuum
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1 × Self-emptying charging base
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1 × Mop holder
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2 × Mop cloths
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1 × Dust bag
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2 × Side brushes
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1 × User manual
17. Does the Jarvis need a full charge before first use?
Yes, a full charge ensures proper mapping and the best performance.
18. Is the Jarvis loud?
Jarvis operates at around 65dB in standard mode. High-power modes will naturally be louder.
19. What is the warranty?
Jarvis includes a 12-month warranty covering manufacturing faults, with full local support.